Privacy Policy
This policy explains how we collect, use, and protect personal data related to the purchase and access of Seeds of Wile.
1. Data controller
The data controller is:
AV EMPREENDIMENTOS DIGITAIS LTDA
CNPJ : 56.196.719/0001-02
São Paulo — Centro
Contact email: lauracv0190@gmail.com
2. Data we collect
We may collect the following data:
- name;
- email;
- phone, when provided;
- order information;
- payment data processed by payment providers;
- digital product access data;
- communications sent to support.
3. Purposes of processing
Data is used to:
- process your purchase;
- unlock access to the member area;
- provide customer support;
- manage refund requests;
- send transactional communications related to your order;
- protect our services against fraud and abuse;
- comply with legal obligations.
4. Legal basis
Processing may be based on:
- contract performance, when data is necessary to deliver the purchased product;
- compliance with legal obligations;
- legitimate interest, notably for security and fraud prevention;
- consent, when required.
5. Data sharing
Some data may be shared with service providers necessary to operate the service, such as:
- payment platforms;
- hosting providers;
- transactional email tools;
- member area platform;
- customer support services.
We do not sell your personal data.
6. Data retention
Data is kept for as long as necessary to deliver the product, provide support, manage legal, tax, and accounting obligations, and prevent disputes.
7. Your rights
Under applicable data protection laws, you may request access, correction, deletion, restriction, objection, or portability of your personal data, where those rights apply.
To exercise your rights, contact: lauracv0190@gmail.com.
8. Security
We use reasonable security measures to protect personal data against unauthorized access, loss, alteration, or disclosure.
9. Cookies
The site may use cookies or similar technologies to improve browsing experience, measure site usage, and secure services. You can configure your browser to refuse certain cookies.
10. Opting out of communications
If you receive emails from us and no longer wish to receive them, you can unsubscribe at any time:
- by clicking the "Unsubscribe" link at the bottom of each marketing email;
- or by emailing lauracv0190@gmail.com with the subject "Unsubscribe".
Your unsubscribe request is processed as soon as possible. You may continue to receive strictly transactional emails related to your order (product access, support, refund) even after unsubscribing from marketing communications.
11. Contact
For any question about this policy, contact: lauracv0190@gmail.com.