Support and access to the app
Our team is here to help with any questions about your purchase, member access, or refund request.
Support channels
For any request, please email us with your name, purchase email, and, if available, your order number.
Email: lauracv0190@gmail.com
WhatsApp : +55 12 99217-0877
Response time: we usually reply within 1 business day, Monday through Friday.
Product access
Seeds of Wile is a digital app. After payment confirmation, access is unlocked in a secure member area. Access details are sent to the email address used during purchase.
If you have trouble accessing the app, email lauracv0190@gmail.com with:
- your full name;
- the email used during purchase;
- the order number, if available;
- a short description of the issue.
Refund request
You are covered by a 60-day no-questions-asked guarantee after payment confirmation. You can request a refund either by emailing our support or directly through the payment platform used for your purchase.
Email lauracv0190@gmail.com with the subject: "Refund — Order #XXXXX".
Include:
- full name;
- purchase email;
- order number;
- plan purchased;
- reason for the request, if you wish to share it.